Service & Support

Support

We are happy to support you with commissioning and technical questions of all kinds.

With the Troubleshooter you might be able to solve your problem yourself.

If not, please contact us here or send us an e-mail.

For remote support we use TeamViewer 9. If you are using a newer version or do not have TeamViewer installed, please download TeamViewer9 QuickSupport to your computer. It is an executable which can be run without installation.

Firmware

Triamec devices can be loaded in the field with new firmware. The latest and archive versions can be found here.

Software TAM SDK, Explorer

All TAM commissioning and operating software can be found here.

Software Beckhoff TwinCAT

Libraries and examples for Triamec Beckhoff-TwinCAT integration can be found here.

Dokumente & Manuals

Data sheets, installation instructions, software documentation and tutorials can be found here.

CAD

3D models and technical drawings can be found here.